Click on ACCOUNT BALANCE and you will see the Load Protect on/off switch. Know more here. For TNT, text LOAD PROTECT ON or LOAD PROTECT OFF and send to 4545. That’s it!

Why is Globe deducting my load?

Globe Telecom said in a statement that “unknown load deductions happen when customers click on an online advertisement link or button of VAS providers.” “We want to assure our customers that we have clauses in our contracts with partner content providers which penalize those who resort to fraud.

How do I cancel my smart subscription?

To opt-out of your auto-renew add-ons, simply text STOP to 9999, and your registered service will expire on your bill cutoff. For example: STOP GIGA299 and send it to 9999. Click for more details.

How do I check my smart subscription?

Dial *123# You will then be shown your load balance and load expiration date, as well as the status and expiration dates of your promo inclusions (texts, calls or Internet data) if you’re currently subscribed to a promo. You will also receive a text message containing a complete summary of your Smart balance.

How do I cancel my Globe subscription?

The most common way to stop a Globe promo is to text STOP and send to 8080. For example, to stop a SuperSurf promo, text SUPERSURF STOP and send to 8080.

How do I stop Giga games on smart?

If you want to stop or cancel your Giga Surf 99 subscription, text STOP GIGA99 to 9999. You will receive a text message confirming that your subscription was cancelled.

How can I cancel my Smart postpaid subscription?

7.0 Termination of Service The Subscriber may terminate his subscription in writing by giving one (1) month prior notice for cancellation and by fully settling all his outstanding obligations with SMART.

How do I check my load balance?

Dial *143# on your phone and press Call. Enter number 7 for Balance Inquiry, then press Send. You will receive an onscreen message showing your current balance, free texts, and load validity.

How much does it cost to cancel globe plan?

If you terminate before 24 months – you’ll have to pay a pre-termination fee of P2,000, a P550 admin fee plus the balance of the device payments. If you terminate after 24 months – you only have to pay the balance of the device payments.

How much is termination fee for globe?

For line-only postpaid plans, the pre-termination fee is a fixed price of P2000. This fee only applies to lines that are still within their lockup period.